SNEAKIXSTORE

You have 14 days from the date you receive your order to request a return.

To be eligible for a return, the product must meet all of the following conditions:

• The product must be brand new and never worn.
• The product must not have been used, worn, or washed.
• The product must be returned in its original condition.
• All original tags must remain attached and intact.
• The original packaging and any accessories included with the product must be complete and in perfect condition.
• For sneakers, the original shoe box must be returned and must not be damaged.
• The product must show no signs of wear, stains, odors, creases, or damage.
• The product must be returned without having been opened or used beyond what is necessary to check its conformity.

⚠️ Any item that has been worn, used, washed, damaged, altered, or returned without its original tags, accessories, or packaging may be refused.

Upon receipt, every returned item is inspected by our team to verify its condition before the refund is approved.

Return Request

To request a return, please contact us within 14 days of receiving your order at:

📧 help@sneakixstore.com

Please include the following information in your email:

• Your order number
• The item or items you wish to return
• The reason for the return
• Photos of the item and its packaging, if necessary

Once your request has been reviewed and approved, return instructions will be sent to you by email.

Refunds

Once we receive your return, the item will be inspected. If all return conditions are met, your refund will be issued using the original payment method used for your purchase.

Sneakix reserves the right to refuse any return that does not meet the conditions outlined above.