At Sneakix, we place great importance on protecting your personal data. This Privacy Policy explains what information we may collect, how we use it, and what rights you have.
1. Information We Collect
When you use our website or place an order, we may collect certain information, including:
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First and last name
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Shipping and billing address
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Email address
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Phone number
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Order-related information
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Information required to process and track your order
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Browsing data and information about how you use our website
Payment information is processed securely by our payment service providers. Sneakix does not have access to your complete banking details.
2. How We Use Your Information
Your personal data may be used to:
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Process and ship your orders
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Send you order-related information
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Track deliveries
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Respond to your inquiries and provide customer support
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Manage returns and refunds
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Improve our website and services
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Prevent fraud and secure our store
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Send you marketing communications when you have consented to receive them
3. Protecting Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
We do not sell your personal data to third parties.
4. Sharing Your Information
Certain information may be shared with service providers necessary for Sneakix to operate, including:
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Payment service providers
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Carriers and delivery services
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Technical and hosting providers
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Services that help protect our website
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Marketing service providers, where necessary and permitted
These providers only have access to the information required to perform their services.
5. Cookies
Our website may use cookies and similar technologies to ensure proper functionality, remember certain preferences, measure website usage, and improve your browsing experience.
You can manage or disable certain cookies through your browser settings or, where available, through our cookie management tool.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including order processing, customer service, accounting, and compliance with our legal obligations.
7. Your Rights
Depending on the applicable regulations, you may have several rights regarding your personal data, including:
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The right to access your data
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The right to correct inaccurate information
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The right to request the deletion of your data
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The right to restrict processing
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The right to object to certain types of processing
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The right to data portability, where applicable
To exercise your rights or ask any questions about your personal data, you can contact us at:
8. Security
We take the necessary measures to protect your information. However, no internet transmission or storage method can be guaranteed to be completely secure.
9. Links to Third-Party Websites
Our website may contain links to external websites or services. Sneakix is not responsible for the privacy practices of these websites. We recommend reviewing their respective privacy policies.
10. Changes to This Policy
Sneakix may update this Privacy Policy when necessary, particularly to reflect legal or regulatory changes or changes to our services.
The latest version will always be published on this page, along with its update date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Sneakix
📧 help@sneakixstore.com